FAQ

Frequently Asked Questions

1. How long does shipping take?
Orders are processed and shipped within 3-10 business days (Monday to Friday). Once your order has shipped, delivery takes 1-2 business days. Shipping is free on all orders within the United States.

2. Do you offer a money-back guarantee?
Yes! We offer a 30-day money-back guarantee. If you’re not completely happy with your boots, contact us within 30 days of delivery and we’ll make it right.

3. How can I track my order?
As soon as your order ships, you’ll receive an email with your tracking number. If you haven’t received it, check your spam folder or reach out to our team and we’ll gladly help.

4. What if I have a problem with my order?
If your order arrives damaged, incorrect, or doesn’t fit as expected, email us at info@mariaandkyndals.com with your order number and a photo, if applicable. We’ll reply within 24-48 business hours.

5. How can I contact you if I have other questions?
You can email us at info@mariaandkyndals.com or use the Contact Us page on our website. We’re happy to help with sizing, orders, or anything else you need.